Privacy Policy

Chong Imports, Ltd. is committed to protecting the privacy of its users. We sometimes collect customer information. This information is used to process orders, enhance customers’ shopping experience, and communicate with our customers about products, services, and promotions. We do not share the information you provide us online with any outside company or third party. This Web page explains what information we collect, why we collect it, what we do with it and what you can do about it.

When you place an order at Chong Imports, Ltd. Online, we collect your name, mailing address, phone number(s), and credit card information. We also collect your email address when you order from our web site for the purpose of sending you information on our products and services and any necessary email messages related to your purchase including order confirmation notice(s). We also maintain a record of your product interests, purchases, and other customer experience enhancement information to enable us to facilitate your future online shopping transactions with us. We also monitor site use and traffic patterns to improve our web site design and the products and services we offer.

IP Addresses collected by Chong Imports, Ltd. is used for system administration and to report any anonymous aggregate information to third parties. An IP address is a number that is automatically assigned to your computer whenever you are web surfing. Web servers automatically identify your computer by its IP address. When guests request pages from Chong Imports, Ltd., our servers log the users’ IP addresses. Chong Imports, Ltd. does not link IP addresses to anything personally identifiable. In other words, the users’ sessions will be logged but the users remain anonymous to us.

You can always update or delete your personal information on our web site. Just contact us by email at inquiry@chongimports.com and state your request. Please include your email address, full name, and password for the request to be processed.

Use of Cookies

Cookies are pieces of information that a web site transfers to an individual’s hard drive for the purpose of record-keeping and facilitation of online shopping. The use of cookies is an industry standard and helps us keep track of your shopping preferences and your shopping cart. The use of cookies enable us to make your online shopping experience more convenient and to understand our customers better.

Links to Other Sites

When you are in chongimports.com, you could be directed to other sites that are beyond our control. There are links to other sites from our site that take you outside our service. These other sites may issue cookies to its guests or otherwise collect data or obtain personal information.

Chong Imports, Ltd. has no responsibilities for linked web sites. It is advised that you review those site privacy policies before visiting the web sites. Some links to other sites are beyond our control.

Security

Protecting our customers’ personal and order information is our priority. We exercise great care in providing secure transmission of our users’ information from their computers to our servers. We use Secure Socket Layer (SSL) technology to protect the security of your online order information. Only authorized employees who need access to our users’ information in order to perform their required jobs are permitted access. Any employee who violates our privacy and/or security policies is subject to disciplinary action, including possible termination and civil and/or criminal prosecution.

SSL encrypts your order information to avoid the decoding of that information by anyone other than authorized Chong Imports, Ltd. employees. To check the security of your connection, refer to the URL line of your browser. Upon accessing a secure server, the first characters of the site address will change from "http" to "https."

Some versions of browsers and some firewalls do not permit communication through secure servers. In that case, you will not be able to connect to the server. Hence, you will be locked from mistakenly placing an order through an unsecured server. However, there will be an option for the customer to enter the server unsecurely, with discretion. If you cannot access the secure server for any reason, please contact us by email at inquiry@chongimports.com and we will respond to your inquiry within 24 hours.

Your Acceptance of These Terms

By using our site, you signify your assent to the Chong Imports, Ltd. Privacy Policy. Your use of our site constitutes your acceptance to follow and be bound by the posted changes to these terms. We may change, delete portions of, or may add to, our site as needed.

Site Contents

Unless otherwise noted, all text, graphics, illustrations, images, designs, icons, photographs, and other material that appear as part of this site (collectively as "Contents") are copyrights, trademarks, trade dress and/or other intellectual properties are owned, controlled or licensed by Chong Imports, Ltd. collectively. The site as a whole is protected by copyright and trade dress.

The Contents of our site, and the site as a whole, are intended solely for personal, noncommercial (other than for the purchase of merchandise from our site) use by the guests of our site. You may not reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the Contents, the site, or any related software.

User Comments, Feedback and Other Submissions

All comments, feedback, suggestions, ideas, and other submissions disclosed, submitted or offered to Chong Imports, Ltd. on or by this site or otherwise disclosed, submitted or offered in connection with your use of this site (collectively, "Comments") shall be and remain Chong Import’s property. Such disclosure, submission or offer of any Comments shall constitute an assignment to Chong Imports, Ltd. international rights, titles and interests in all copyrights and other intellectual properties in the Comments. Chong Imports, Ltd. will exclusively own all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. Chong Imports, Ltd. is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to user any compensation for any Comments; or (3) to respond to any user Comments.

You agree that no Comments submitted by you to the site will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s). You further agree that no Comments submitted by you to the site will be or contain libelous or otherwise unlawful, abusive, obscene or any other relevant material. You are and shall remain solely responsible for the content of any Comments you make. You agree that Chong Imports, Ltd. may use and/or disclose information about sweepstakes, contests, promotions, and/or requesting promotional information or product updates, you agree that Chong Imports, Ltd. may use your information for marketing and promotional purposes.

Disclaimer

This site and all contents of the site are provided on an "as is" basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchant ability or fitness for a particular purpose. You acknowledge, by your use of the site, that your use of site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of our site, and that Chong Imports, Ltd. shall not be liable for any damages of any kind related to your use of this site. Responsibility of all order transactions remain at the risk of the buyer.

Indemnification

You agree to defend, indemnify and hold Chong Imports, Ltd. harmless from and against any and all claims, damages, costs and expenses, including attorney’s fees arising from or related to your use of the site.

Miscellaneous

Unless otherwise specified and except to the extent Chong Imports, Ltd. products are offered for sale in the United States through this site, this site and the Contents thereof are displayed solely for the purpose of promoting products and services offered by Chong Imports, Ltd. available in the United States and select foreign markets. The site is controlled and operated by Chong Imports, Ltd. from its offices in San Francisco, California.

This Agreement shall be construed in accordance with the laws of the State of California, without regard to any conflict of law provisions. Any dispute arising under this Agreement shall be resolved exclusively by the state and federal courts of the State of California, County of San Francisco and/or Northern District of California.

Termination

This Agreement is effective unless and until terminated by either you or Chong Imports, Ltd. You may terminate this Agreement at any time. Chong Imports, Ltd. also may terminate this Agreement at any time and may do so immediately without notice, and accordingly deny you access to the site, if in the sole discretion of Chong Imports, Ltd. you fail to comply with any term or provision of this Agreement. Upon any termination of this Agreement by either your or Chong Imports, Ltd., you must promptly destroy all materials downloaded or otherwise obtained from this site, as well as all copies of such materials, whether made under the terms of this Agreement or otherwise.